Terms & Conditions

Last updated: 2025

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Welcome to SolidTurn Locksmithing (“we,” “our,” or “us”). By accessing or using our website and mobile locksmith services, you agree to the following Terms & Conditions. Please read them carefully.

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1. Services Provided

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SolidTurn Locksmithing operates as a mobile locksmith service in Northborough, Massachusetts and surrounding areas. Our services may include:

• Residential lockout assistance

• Automotive lockout assistance

• Lock repair or installation

• Rekeying services

• Key duplication (when applicable)

• General locksmith services

We reserve the right to refuse service in situations involving unsafe conditions, unlawful requests, or threats to technician safety.

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2. Pricing & Payment

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Pricing is based on:

• Service type

• Location or travel distance

• Time of day (standard or after-hours)

• Materials used

Final pricing will be communicated before service is performed. Payment is due upon completion unless otherwise agreed. We accept common payment methods such as cash, card, or digital payment (depending on availability).

All sales are final once service is performed.

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3. Scheduling & Cancellations

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Appointments may be booked online or by phone.
If you need to cancel or reschedule, please notify us as soon as possible.

We reserve the right to cancel or reschedule appointments due to emergencies, unsafe weather conditions, or technician availability.

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4. Customer Responsibilities

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By requesting service, you confirm that:

• You are the legal owner, resident, or authorized party for the property or vehicle

• You have the legal right to request locksmith services

• Information you provide is accurate

You agree not to use our services for unlawful purposes.

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5. Service Limitations

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While we aim to provide high-quality, professional locksmith services, certain factors may limit our ability to complete a job, including:

• Damaged locks

• Faulty hardware

• Restricted access

• Manufacturer-specific security systems

If we cannot complete a job due to such limitations, you may still be responsible for a service call fee.

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6. Liability

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We are not responsible for:

• Loss or damage resulting from pre-existing issues with locks, doors, or hardware

• Damage caused by forced entry requested by the customer

• Loss of personal items unrelated to our work

• Delays or inability to perform services due to circumstances beyond our control (e.g., weather, traffic, emergencies)

Our liability is limited to the cost of the specific service performed.

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7. Website Use

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By using our website, you agree not to:

• Attempt to interfere with the site’s functionality

• Copy or misuse content

• Upload malicious software

• Violate any applicable laws

We may update or remove website content at any time.

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8. Intellectual Property

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All website content — text, images, logo designs, branding, and layout — is the property of SolidTurn Locksmithing unless otherwise stated. Unauthorized use is prohibited.

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9. Privacy

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Your use of our website and services is also governed by our Privacy Policy.

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10. Changes to These Terms

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We may modify these Terms & Conditions at any time. Updates will be posted on this page with a new “Last updated” date. Continued use of our services means you accept the updated terms.

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11. Contact Information

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For questions about these Terms & Conditions, contact us at:

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SolidTurn Locksmithing
Northborough, MA
Brian@solidturnlocksmithing.com

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